Using Zoom as a Virtual Classroom Tool
At the beginning of the COVID 19 emergency, the University procured Zoom Pro licences for all academic and professional staff in UCD. The tool was initially to be used for online meetings, with Collaborate Ultra being the recommended tool for online classes. In August 2020 (as part of the UMT response to the recommendations from the Final Report Working Group on Prioritised Resourcing to Support Teaching, Learning and Assessment in the Autumn Trimester) the UMT stated that Zoom can be used as a virtual classroom tool but the University approved tool is still Collaborate Ultra. For information on accessing your UCD Zoom account, as well as a review of UCD account settings, please review IT Services information page. UCD IT Services Zoom resourcesReasons to use Zoom vs Collaborate Ultra
As stated, Collaborate Ultra is still the approved tool for online classes in UCD. Collaborate Ultra is fully integrated with Brightspace and easily accessible to students and instructors via their modules online. Recordings are stored securely and can be easily accessed. Collaborate has in-built functions for chat, polling and breakout groups as well as a whiteboard feature and the ability to provide guest access for people external to the module (e.g. guest speakers). In essence Collaborate performs exactly the same functions of Zoom, however there some areas where the two tools differ.Persistent Breakout Groups
Persistent Breakout Groups
It is possible to manually create groups in Collaborate Ultra, however, this process relies on drag and drop of participants to groups during a session and this action will need to done each time you hold an online class. Zoom allows you to create breakout groups from a csv upload prior to the start of a session. It also allows you to recreate those groups in subsequent sessions. This is particularly useful if you have assignment groups that you wish to work together in an ongoing basis in your online classes. For information on how to set up pre-assigned breakout groups, take a look at the guide from Zoom. Pre-Assigned Groups in Zoom For general information in Breakout Rooms, take a look at the guide from Zoom. Breakout Rooms in ZoomIssues with Pre-assigning Breakout Groups in Zoom
Issues with Pre-assigning Breakout Groups in Zoom
Please note that issues have been reported with using pre-assigned breakout groups in Zoom. If you are using the student’s email to populate the .csv file, then the success of this action relies on students being logged into a Zoom session with their UCD Connect account. The .csv upload is also reportedly sensitive and requires exact formatting as per the template. Between both of these considerations there is no guarantee that the pre-assigned groups in your Zoom session will fully work. It is likely that you will still have to manually manipulate students into groups in those sessions.
Tufts University in Boston have created a useful guide to try to mitigate the issues you may have using Zoom. Please note that as per their instructions, there is no way to ensure that all students will enter your session with the correct account and that the breakout groups will be successful for all students.
Tufts University – Zoom Pre-assigned groups guide
Self-Assign Groups
Self-Assign Groups
In October 2020, Zoom introduced a new feature which allows participants to self-assign to breakout groups in a Zoom session. Using self-assign groups has the potential to mitigate issues with the pre-assign feature, however there are certain requirements for both hosts and participants when using the self-assign feature. As with everything, if you are using a feature of Zoom or any other tool for the first time we recommend that you thoroughly test before deploying in a live online class. The below guide will detail the steps needed to use self-assign groups in Zoom. The guide is based on the assumption that breakout groups are already enabled in your Zoom sessions.