Supported browsers

Blackboard supports five primary browsers for Learn releases. Links to the vendor sites for the browsers are included in this topic.

Run the browser checker to see whether Blackboard Learn supports your browser.

To learn more about Blackboard's general browser support policy as well as information about Javascript, Cookies, and other software, see the Browser Support Policy.

Browser Supported Desktop* Browser Versions
Chrome**

chrome

36+
Edge**

edge

20+
Firefox**

firefox

31+
Internet Explorer

ie

11+ (Windows only)
Safari

safari

6+ (Mac OS only)

 

For the best Blackboard Learn experience with your screen reader, use Firefox® and Jaws on a Windows® system. On a Mac® use Safari® and VoiceOver. Visit the Accessibility topic to learn more about Blackboard's approach to accessible software.

* Mobile app versions of these browsers aren't supported at this time, although users may have success using them. The Learn 2016 system themeimproves the experience of mobile users in some interfaces. Blackboard AppBlackboard Instructor, and Bb Grader are supported native apps for mobile and tablet devices that interact with Blackboard Learn 9.1 servers.

** Google Chrome versions 42+, Mozilla Firefox versions 52+, and Microsoft Edge do not support NPAPI-type plug-ins, including Java plug-ins and many media browser plug-ins. Blackboard doesn't support these browsers for use in the following circumstances: 1) with embedded media types that require third-party NPAPI plug-ins for viewing and 2) the multiple-file upload interface located in the Content Collection, although the other multiple-file upload interfaces are supported on these browsers.


Browser Audio/Video Application Sharing
ChromeTM versions 54+On Windows® and Mac® Supported with High QualityShows most videos in conference layout Share and View
Firefox® versions 49+On Windows, Mac, and Linux® See two videos: the speaker and your own Share and View
Firefox®On Windows, Mac, and Linux®

With Flash® versions 17+

See two videos: the speaker and your own View Only
Safari®With Flash versions 17+ See two videos: the speaker and your own View Only
Internet Explorer®With Flash versions 17+

IE 10 is not supported. To learn more see the Behind the Blackboard IE 10 in Collaborate Ultra article. (available in English only)

See two videos: the speaker and your own View Only
Microsoft Edge®With Flash versions 17+ See two videos: the speaker and your own View Only

Mobile devices

Browsers on mobile devices are supported on Windows® touch devices such as the Surface at this time. Users can choose to use either the Blackboard app, Blackboard Instructoror the device browser.
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Test Your Browser Compatibility?


Blackboard provide a tool to test whether your current browser is compatible with their service, click this link to test your browser's compatibility.

Java and Other Browser Plugins


A handful of features in Blackboard Learn require particular additional software to be installed. Without these, the features themselves do not function. For this service pack of Learn, the following features have plugin requirements:

  • Multiple file uploads in Course Files and Content Collection requires the Java Runtime Environment  (JRE) from Oracle enabled as a browser plugin. The single file upload tool does not have this requirement. The upload applet is signed by Blackboard and includes a timestamping authority that allows the applet to run even after the certificate has expired.
  • The Virtual Classroom Tools in courses require the JRE from Oracle enabled as a browser plugin. The Virtual Classroom applet is signed by Blackboard and includes a timestamping authority that allows the applet to run even after the certificate has expired.
  • The Meeting Room and Blackboard Collaborate synchronous communication features, available via Building Block, require the JRE for access to the rooms, but do not require the browser plugin. Blackboard also has additional information about how Blackboard Collaborate uses Java in the Blackboard Collaborate Support Portal.
  • The Record from Webcam feature of the Content Editor requires the Flash Player browser plugin from Adobe to successfully save the recordings to YouTube.

JRE version 7 is the recommended version for features that depend on it. JRE version 6 may work, but could result in unexpected behavior. Oracle has acknowledged some security issues with JRE version 6.

On Apple Mac OS X, Google's Chrome browser does not support Java 7 because of incompatibilities between 64-bit Java and 32-bit Chrome. Firefox and Safari browsers do not have this limitation on Mac OS X. Users of the Chrome browser on Mac OS X must configure Java 6 support in order to access the features listed above.

Adobe Flash Player version 11 is the recommended version of the Adobe Flash Player plugin, but the YouTube service ultimately determines the version required for this plugin.

Blackboard Learn does not require any other browser plugins. To learn more about browser plugins, assistive technology, and other supporting software, see the Browser Support Policy topic in this section.

Plugin Links